Best Start Family Hub Alexandra

Alexandra Best Start Family Hub is located in the heart of Daubhill on Blackledge Street, just off Saint Helens Road. It provides a friendly, supportive space for all families with children and young people aged 0-19 (up to 25 with SEND).

Whether you’re expecting a baby, raising a toddler, supporting a teenager, or just looking for somewhere to connect with other families, we are here to help. We bring together local services in one place so you can get the right support, at the right time, without having to navigate lots of different services.

Opening hours, accessibility, travel and more

We are open Monday to Friday, 9am till 5pm, you can just drop in during these hours, or you can call us on 01204 33 7347. We can also be reached by email: AlexandraFamilyHub@bolton.gov.uk.

The building has a car park, and the 582 bus service runs regularly along Saint Helens Road, just a 5 minute walk from the closest bus stop to the Hub. The building has step free access, with a pram store inside the front of the building just off reception.

On arrival you will receive a warm welcome from our friendly Information Assistant and Family Hub Practitioners who can signpost you to a wide range of services and support. Our entrance spaces are open to all families as a drop in, with free brew making facilities, access to free Wi-Fi, public access computers, and a range of other digital support. We have continuous play resources available should you wish to pop-in with your little ones, with a mark making, reading areas designed to support your child’s development.

The building has recently been refurbished and provides a safe, inclusive space for all families offering support without judgement.

Key facilities

Private Breastfeeding area in our quiet room
Accessible baby changing facility (Accessible toilet)
Car parking
Dedicated children’s activity room
Outdoor play areas
Pram store
Digital Families offer, including access to free Wi-Fi and access to public access computers (also ideal for older children looking to do their homework)
Children’s book areas, where children can leave with a book and return it on your next visit

Information and free childcare checks

Our Information Assistants can provide:

Information on a wide range of childcare options
2-year-old free childcare funding checks
Disability Access Fund (DAF) applications
Free Mobile Data SIMs for families who are digitally excluded
Bolton Library card membership
Information on Healthy Start Vouchers

Services delivering from Alexandra Best Start Family Hubs

Bolton Council, including Family Hub Practitioners, and Family Help Workers.
Bolton NHS Foundation Trust, including Midwifes, Public Health Nurses and Speech and Language Therapists.
Bolton Together, including Stay, Play and Learn sessions delivered by Bolton Toy Library, Bolton Wanderers in the Community, Lancashire Wildlife Trust and HomeStart HOST.
Greater Manchester Mental Health NHS Foundation Trust, including Baby in Mind Service.
Your Health Bolton, Stop Smoking Support.